If by "apologizes" you mean "does not apologize", I guess so. ;-)<p>Universities tend to move very slowly, and I get that these situations can be hard for them, but the whole letter is disingenuous, at best. AFAIK, the students aren't guilty of "modifying data without permission", nor did they "encourage[d] students to select courses on the basis of incomplete information." That's like saying no one should use a course catalog because it doesn't have complete information. Of course scalar averages don't capture the entirety of the feedback on courses. But I bet there's a meaningful difference between 4 stars and 2 stars, or whatever the rating system is, and I'd like to think that Yale students are clever enough o understand this, and to be able to go through more detailed evaluations when it makes sense to them.<p>If the Dean had just said "holy crap, we didn't realize how easy it is to do this and we're freaked out about it, we need you to close this down for now, but please help us build the next generation system", people would have a very different reaction.