Sarah sells a dress for ₡500 (₡=in-app currency) then buys a handbag for ₡400.<p>Ann, has proof of posting, but Sarah says there was no handbag inside the parcel.<p>This is Sarah's second transaction and Ann's third, they both have positive feedback from previous deals on the platform.<p>Sarah has an up and coming gossip blog and Ann is a mod on r/fashion.<p>1. What tools does the community need to best settle disputes?<p>2. What's out there that's been proven to work?<p>3. Can you see the above scenario resolving positively without the platform's involvement, how?<p>Hi, been lurking and learning for a while and am now faced with this scenario, many, many thanks for all the help you can give.