I've read every single comment. I think there is 90% bias.<p>I've been a GoDaddy customer for a decade at least, and yes, it has sucked. But in the past tense... when it comes to customer support, checkout ease of use and honesty, etc.<p>SOPA? Right now even ICANN is a US only institution, so I am not expecting registrars to be entirely respectful. The Bill & Monica factor works for registrars too, like it does for married men in positions of power. I am adamantly against what I see people do, but I don't ever expect it to change unless it changes systemically first.<p>As I commented elsewhere, yes - domains get bought out from under me all the time if I leave them in my cart and don't buy them immediately. Do I think that's shady? No. I think my ideas are golden, and I treat it like - "if I'm stupid enough to share before I just flat out buy - my bad." They've capitalized on so many things, subtly. Key being subtly.<p>Their checkout process absolutely looks better, and is not like exiting Tijuana and avoiding buying "chicklets" any more. It is radically different. Their management interface too. Perfect? No! Way better? Absolutely. I am almost to the point of recommending them to others. Now, I just say "I'll deal with it" and use GoDaddy anyway. Not out of any real loyalty, just out of the inability to really say there is anything better to the point of wanting to migrate away hundreds of domains, or starting to monitor two separate registrars. Call me lazy, but they haven't given enough incentive to leave, and they do provide incentive to stay.<p>Case in point: my wife wanted to surprise me one day and saw that I had domains expiring while I was out of cell reception on a business trip. She obviously has all the necessary to verify she is my wife, and has access to my domains. If she used this to do something bad, this would be a different story. Instead, she was able to have a good conversation with someone who ended up giving her discount codes because she "knew I used them, but didn't know where to get them" and she wouldn't make the purchase until she saved at least 35% as I always said I did, minimum. All my domains got renewed, with a new card being added just to be sure it wasn't using money I didn't authorize - no matter who called. She is afraid of breaking things and still got through the process with positive experiences!<p>I am not finding the horror stories in my experience, now.