TE
科技回声
首页24小时热榜最新最佳问答展示工作
GitHubTwitter
首页

科技回声

基于 Next.js 构建的科技新闻平台,提供全球科技新闻和讨论内容。

GitHubTwitter

首页

首页最新最佳问答展示工作

资源链接

HackerNews API原版 HackerNewsNext.js

© 2025 科技回声. 版权所有。

HipChat Will Grant Employers Access To 1-to-1 Chat History

157 点作者 espinchi大约 11 年前

28 条评论

etchalon大约 11 年前
I sent the following email to HipChat:<p>As an employer, and account holder, I am not a fan of this feature.<p>My team must feel free to use our internal communication tools to have private, perhaps critical, conversations between each other without worrying about me, or other members of management, from reviewing them.<p>If the tools cannot be trusted, employee will not use them. If they don’t use, they’ll revert to other methods of communication, which will consume their attention.<p>This should be an option, and one whose affect is in plain view of users.<p>Lacking such an option, or clear disclosure, I will be canceling our account, as well as reviewing my companies use of other Atlasssian tools.<p>Please reconsider this feature, or at least, reconsider its implementation.<p>Thank you.
评论 #7650193 未加载
评论 #7650457 未加载
评论 #7650268 未加载
bredren大约 11 年前
At least it isn&#x27;t retroactive.<p>I suppose workers need to assume any communication system that is provided by the company may be read at any time by management.<p>The bummer about this is probably many people use private communications expecting them to stay that way. They don&#x27;t realize companies like Hipchat do not have architecture to support data impermanence or encryption between parties.<p>Nor do these companies go out of their way to highlight this, as people probably did not understand the distinction until recently.
评论 #7649761 未加载
评论 #7650000 未加载
评论 #7649751 未加载
1stop大约 11 年前
Hipchat should have stuck gone the opposite, and made their policy explicitly: &quot;1-to-1 is private&quot;.<p>Mimic the real workplace, I have a 1-1 meeting with someone, it isn&#x27;t recorded (usually).<p>It&#x27;s annoying, because it puts up barriers to communication, people talk differently when they know they are being recorded.<p>I hope they implement this as an option (like they do room history).<p>EDIT: Thinking more, it should be an option, and when enabled&#x2F;disabled, all users should receive an email explaining the change. (If you are reading bitbucket devs, do it! Please!)
zacwest大约 11 年前
This is a pain point for me because HipChat&#x27;s permissions granularity is really bad: my organization gives everybody admin access so we can configure API tokens, emoticons, etc. Things we want to do pretty often. Now, we&#x27;ll have to restrict everybody to a normal user and have a single administrator do these very normal operations.
评论 #7649713 未加载
评论 #7649622 未加载
评论 #7649733 未加载
dccoolgai大约 11 年前
The forced arbitration seems a bit odious... general mills just got dinged for that and had to apologize...I wonder if the same thing will happen here. For those who don&#x27;t know, forced arb basically gives them carte blanche to harm you and have the case handled by their &quot;friends&quot; instead of the justice system.
评论 #7649692 未加载
评论 #7649738 未加载
评论 #7649768 未加载
评论 #7649939 未加载
评论 #7649677 未加载
评论 #7649952 未加载
powdahound大约 11 年前
Hey everyone - Garret from HipChat here.<p>I&#x27;m sorry for the way we presented this information. We definitely should have explained these changes more clearly, because they do NOT mean that admins can browse your 1-1 chats. Our blog has been updated with a better explanation: <a href="http://blog.hipchat.com/2014/04/25/hey-were-changing-our-terms-of-service/" rel="nofollow">http:&#x2F;&#x2F;blog.hipchat.com&#x2F;2014&#x2F;04&#x2F;25&#x2F;hey-were-changing-our-ter...</a><p>If you still have questions or concerns, feel free to email me directly (address in profile here) and I can answer them or put you in touch with someone who can.
评论 #7650560 未加载
nedwin大约 11 年前
We trust our employees. I don&#x27;t feel the need to access personal communications between employees.<p>We also give some oef our senior guys admin access so they can manage other users - I don&#x27;t particularly want them to read my private communications with other employees either.<p>I love Atlassian (go aussies!) and Slack is expensive. Bummed.
评论 #7649709 未加载
评论 #7649752 未加载
评论 #7650597 未加载
评论 #7649929 未加载
评论 #7649805 未加载
shravan大约 11 年前
Somewhat tangential to this story, but we recently moved our team over from HipChat to Slack [1]. I initially thought that we&#x27;d miss the sheer number of integrations HipChat offers, but Slack seems to cover almost all of the ones we use regularly and some HipChat doesn&#x27;t yet offer, like Asana.<p>[1]: <a href="https://slack.com/" rel="nofollow">https:&#x2F;&#x2F;slack.com&#x2F;</a>
评论 #7649734 未加载
vodo大约 11 年前
I guess that&#x27;s one way to lose your customer base. We have a team of 50 that will be switching to another platform shortly. Good bye HipChat...
评论 #7649829 未加载
cjbarber大约 11 年前
Well, it was great while it lasted.<p>I&#x27;m working on compiling a list of alternatives right now, and will edit this comment in the next few minutes.<p>Edit:<p><a href="https://github.com/cjbarber/hipchat-alternatives" rel="nofollow">https:&#x2F;&#x2F;github.com&#x2F;cjbarber&#x2F;hipchat-alternatives</a>
leetrout大约 11 年前
I don&#x27;t see much positive coming from this.<p>At a previous company a round of firings were commenced with evidence contributed from HipChat logs... That was followed by a rash of everyone using the XMPP interface so they could encrypt their chats- I thought that was a bit much but now their paranoia has been proven wise...
评论 #7649789 未加载
评论 #7649826 未加载
epayne大约 11 年前
All they had to write was &quot;It’s been two years since HipChat joined the Atlassian family&quot;... the rest is obvious. IMHO Atlassian is a company focused on helping enterprises control users of their software, not help them. JIRA&#x27;s maddening UX is Exhibit A.
评论 #7649739 未加载
sylvinus大约 11 年前
Really disappointing move. If you don&#x27;t trust your developers, maybe you shouldn&#x27;t have hired them in the first place.<p>Our team loves HipChat, and they will probably end up feeling the opposite because of this. Please provide a way for us not to activate that &quot;feature&quot;.
评论 #7649721 未加载
seanmcelroy大约 11 年前
I&#x27;d expect an organization who pays for the service should have access to their data in it. If you fear the change, you really fear the people who are or will someday become a service administrator. If you fear that, perhaps you should consider if you&#x27;re really happy where you are. I&#x27;d suspect you either have trust issues with your corporate or IT management, or you work at a place that moves too slow for IT to have anything better to do than troll through private chats.<p>In many cases, IT can already do a lot of other things like span your port, read your e-mail, shadow your terminal, capture all printer output, etc. But in practice, this kind of permission is usually used when someone is stuck and an employee unreachable or out on vacation, or an employee is terminated and you need some critical piece of information they might have in their chat history.
评论 #7649696 未加载
eddieroger大约 11 年前
This seems like an appropriate time to remind everyone that your work email belongs to your boss, not to you. Don&#x27;t send private emails from your work account. Likewise, your work laptop isn&#x27;t yours, it&#x27;s your employers. Don&#x27;t do personal work on it.<p>My team tested out HipChat, and it&#x27;s rad, but I had trouble convincing anyone it was worth the cost over terrible Lync, which we already have, despite it&#x27;s complete lack of stability on the Mac. We&#x27;re now secretly using Slack, and enjoying it pretty well. The &quot;native&quot; client is also really nice, bringing just enough native experience to a web view.
mullethunter大约 11 年前
This is garbage. We have over 250 people using Hipchat and we use the 1:1 as the way to vent outside of the rooms that we&#x27;re also part of. Better? I&#x27;m an admin and I&#x27;m so pissed that they decided to change a feature that I sung praises of for so long. Just like another company tool, we&#x27;ll start to use another outlet to &quot;really&quot; communicate to each other while the HipChat rooms will be relegated to PMs and business owners fishing for updates.
Zigurd大约 11 年前
I don&#x27;t know if you can blame Atlassian for being &quot;anti user&quot; here. In some businesses and government settings data retention is a regulatory requirement. It&#x27;s not ideal. It doesn&#x27;t fit human patterns of communication. There are obvious back-channels. So systems like that catch only the dumbest violators. But Atlassian probably has customers who are required to specify communication systems that can be monitored.
评论 #7649945 未加载
alexnking大约 11 年前
I wish there were more companies that were more worried about doing the right thing than serving their paying customers. Especially when those customers are businesses who want to snoop on their employees, or ad agencies that want to sort through your mail.<p>I&#x27;m tired of constantly being screwed over by any company that I&#x27;m not paying directly.
nedwin大约 11 年前
The only question I have is: how good are the emoticons on Slack.com?
评论 #7649799 未加载
balls187大约 11 年前
While this is probably helpful in some situations, my expectation is that like monitoring interwebs traffic, most tech companies don&#x27;t care and won&#x27;t bother.<p>This is really only something that probably matters if company has to take legal action and needs the CYA.
评论 #7649784 未加载
brianpgordon大约 11 年前
Does anyone know if Google has a similar policy for GMail or Google Hangouts&#x2F;Google Talk?
评论 #7649798 未加载
评论 #7649869 未加载
ajsharp大约 11 年前
Slack tho.
lchengify大约 11 年前
I wonder if they will implement a &quot;off the record&quot; feature similar to Google Chat. Even if the company has access to private chats, some legal departments recommend their employees not use chats or emails for certain correspondence.
codemac大约 11 年前
The binding arbitration clause is predatory and an unfortunate addition to their terms.
ultimoo大约 11 年前
The title reads as though HipChat are releasing <i>previous</i> chat history to administrators although the ToS clearly states that this is not retrospective and only <i>future</i> 1-to-1 conversations will be impacted by this.
评论 #7649957 未加载
bowmanb大约 11 年前
We use Flowdock. We&#x27;re happy with it and it&#x27;s actually quite fun (custom emojis are a blast). I would never consider using a chat client with this limitation and strongly consider not working for anyone who does.
jypepin大约 11 年前
Does this applies even if no chat history is being saved?
KillerRAK大约 11 年前
Will have to give hall.com another serious look...