My iPhone 5 sleep/wake button has been pretty much dead for a month or so now (it would sort-of work if you pressed it multiple times with feeling) and this program was finally the kick in the pants I needed to deal with it. I had AppleCare, so it would have been covered either way, but the thing was getting on my nerves.<p>It was even more painless than I expected. Got a same-day Genius Bar appointment on Friday, backed up my phone, walked over to the Apple Store from work. Waited 5 minutes, spent maybe 5 minutes going through the replacement song and dance, and walked out with a new working iPhone in my pocket.