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User Onboarding

210 点作者 elie_CH大约 11 年前

17 条评论

ghiculescu大约 11 年前
I thought it would be interesting to see how <a href="http://www.useronboard.com/" rel="nofollow">http:&#x2F;&#x2F;www.useronboard.com&#x2F;</a> stacks up, based on some of the feedback dished out in those teardowns. Some quick notes, based on <a href="http://i.imgur.com/mIwr3TS.png" rel="nofollow">http:&#x2F;&#x2F;i.imgur.com&#x2F;mIwr3TS.png</a>, and assuming that the goal is to sell copies of the book.<p>- There&#x27;s no call to action at all<p>- Assuming someone who lands here would have some idea of what user onboarding is, the page doesn&#x27;t say specifically how this will help me get better at it. Just gives me a definition which I (probably) already know.<p>- Mentioning brands I recognise (Spotify, Pocket, Pinterest) is good. Makes me curious to know more. But I&#x27;m not sure exactly what a teardown is.<p>- Ahhh, so there&#x27;s a book that I&#x27;ll like if I enjoyed the teardowns. I guess I&#x27;ll look at a teardown and then maybe I&#x27;ll look at the book afterwards.<p>- Once on a teardown page (eg. <a href="http://www.useronboard.com/how-shopify-onboards-new-users/" rel="nofollow">http:&#x2F;&#x2F;www.useronboard.com&#x2F;how-shopify-onboards-new-users&#x2F;</a>) there&#x27;s nothing mentioning the book at all.<p>- I am now addicted to teardowns and have forgotten about the book. The Training &amp; Contact links at the top do not get my attention. Which is a shame because I think <a href="https://www.useronboard.com/training/" rel="nofollow">https:&#x2F;&#x2F;www.useronboard.com&#x2F;training&#x2F;</a> does a pretty good job overall.<p>- Completely ignored the Latest Posts bit at the bottom of the homepage. Looks very similar to the Less Accounting one (<a href="http://www.useronboard.com/how-lessaccounting-onboards-new-users/" rel="nofollow">http:&#x2F;&#x2F;www.useronboard.com&#x2F;how-lessaccounting-onboards-new-u...</a>)<p>Maybe it&#x27;s not actually trying to sell very hard the book and I&#x27;m over thinking it a bit, but I did find it interesting to try and apply what I&#x27;d just learned.
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samuelhulick大约 11 年前
Hi everyone! I just saw a bunch of tweets linking to my site and traced it back here -- I&#x27;m the person behind this site and if anyone has any questions, I&#x27;d love to answer them here!
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andygeers大约 11 年前
If you&#x27;ve not got it already, buy Samuel&#x27;s e-book - it&#x27;s ace! <a href="https://www.useronboard.com/training/" rel="nofollow">https:&#x2F;&#x2F;www.useronboard.com&#x2F;training&#x2F;</a>
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measure2xcut1x大约 11 年前
I&#x27;m not sure this is the intended use case, but this website allowed me to check out a few products without having to sign up for a trial. I think I have free trial fatigue. It also introduced me to a few new products.
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artsandsci大约 11 年前
Wanted to chime in about Samuel&#x27;s consulting service. I was part of a project that Samuel did a teardown for. He went above and beyond to do a very thorough video and answer questions on the follow-up call. It&#x27;s especially handy if you have a bunch of small UX issues you&#x27;re working on and find yourself going in circles debating the same issues. His &quot;first-time-user&quot; take on things helps iron that out. He also points out a lot of things you havne&#x27;t noticed because you&#x27;re been staring at the same design for so long.
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netcan大约 11 年前
Slight tangent:<p>This is a great example of something most people can do to boost their earning potential, even (especially) as an employee. As an aid to selling ebooks &amp; training, the benefit is obvious (it&#x27;s on HN). But, something like this would also make sense to anyone working on UX.<p>It&#x27;s at least as valuable as an acronym on your CV.
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dfc大约 11 年前
The breakdown of the OKCupid process has these two comments about illustrations:<p><pre><code> 1. Illustration of smiling high confidence person draws you in. 2. The illustration feels a bit flat and &#x27;uncanny-valley-ish.&#x27; it leaves an impersonal impression, but that might be the intent (i.e. you get the personal stuff when you log in) </code></pre> Would you be surprised to learn that these comments are about the same illustration? I was. I clicked back and forth 4-5 times to make sure I was not missing something. A lot of the comments made it seem like I was listening to Foamy the Squirrel give stream of consciousness impressions as he signed up for online dating.
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V-2大约 11 年前
Netflix slide 34. &quot;Opportunity for smiling faces or other positive imagery, to promote more encouragement&quot;.<p>You think so? I have mixed feelings about this.<p>I think designers tend to overload commercial websites with cheesy smiling faces.<p>Maybe if they could come up with some more creative idea for positive imagery instead... but happy people, perhaps it&#x27;s actually good that they didn&#x27;t resort to this cliche again (since - as you pointed out - they already showed us a bunch of people mysteriously smiling at the menu screen like some drugged Joker victims ;) )
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V-2大约 11 年前
Very interesting website, but this mouse hover zoom thing is annoying. I&#x27;d only make it zoom in after a delay or (better still) a click.
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dafnap大约 11 年前
This is great!! Thanks for taking the time to do this. Very helpful to learn from these companies
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V-2大约 11 年前
It&#x27;s super instructive and extremely interesting. If anything, I&#x27;d like to see more BAD examples :) I should think they&#x27;re easier to find!
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jf22大约 11 年前
Got his book free from attending Microconf.<p>Full of useful tips and tricks. I highly recommend it.
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corford大约 11 年前
Just read the Optimizely tear down. Excellent. Have bookmarked and will buy the book shortly :)
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reinier_s4g大约 11 年前
Thanks, this is awesome info! I passed it to my designer, he will find it even more useful.
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forrecovery123大约 11 年前
Extremely useful resource! Thank you :)
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jakubp大约 11 年前
Thank you for doing this!
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arturszott大约 11 年前
This is awesome!
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