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Dan Pink on the surprising science of motivation [video]

121 点作者 ashishk超过 15 年前

15 条评论

azanar超过 15 年前
I think that the disconnect between science and business that he alludes to is not entirely accidental; it is a form of short-term, selfish risk mitigation.<p>The benefits of the organizational system Dan Pink lays out include increased satisfaction, increased autonomy, and increased productivity and increase responsibility. There are drawbacks though; things such as increased workload and increased responsibility, and a sense of decreased security.<p>This last point is extremely problematic. The current primary purpose of this thing called <i>a job</i> is not to be productive, creative or anything positive. A job is aligned as an mechanism to avoid a negative; you have a job to protect the security and comfort of you and your family, and perhaps to protect your sense of social class. The other purposes are tangential except to where they help distance you further from the negative.<p>In the case of attempting to avoid a negative, a road map on where to go comes in extremely handy. By following the map, you are reasonably well assured not to fall off any cliffs. This is where incentives and requirements come in for the business world; they are like a road map on how to keep your job.<p>However, by following the road map, you also miss the chance to discover parts of the area few if any other people have explored. Where you miss the lows, you also miss the highs. But, when you are scared almost motionless of the cliffs, this would appear a net win. So goes the thinking: new discoveries are interesting, but cliffs are deadly.<p>Then someone like Dan Pink comes along and says "you'd be happier and more productive if you had more autonomy," and you think he is completely insane. More autonomy means more responsibility, and more responsibility means less to separate oneself from the short-term negatives. You don't give a damn about happiness; your focus is entirely on survival. Your intrisic motivation is to follow the extrinsic motivations, because anything else seems like suicide.<p>The problem that Dan didn't allude to that I will is that by focussing on survival, you completely screw both. Where people assume this sort of extrinsic motivation, and the lower productivity that comes with it, a feedback loop kicks in. Lower productivity begets lower revenue begets lower available cash begets lower headcount, and repeat until either the equation stabilizes or everyone is gone. The difference is that the employees remained another six months or so, and no one in the future will hold them responsible for the death of the organization. No surprise, they constructed an entire organization around not being held responsible for anything.<p>Hell, even as a society we don't -- at least in the USA. It just occurred to me; if you need proof of that, look no further than our unemployment insurance system. The entire premise of that system is that, if you were laid off from an employer, it was through no fault of your own. The system even encourages you to get back to a place where you can't be held at fault again, and threatens to cut benefits if you aren't actively looking. If you were fired, in many states you don't get UI. If you quit, even fewer <i>if any</i> provide UI. If a business you built goes bankrupt, you are likewise screwed.<p>The entire incentive system in this country is based around cowering in a cubicle, because everyone is convinced the risks are an absolute certainty, and outside of a narrowly incentivized path there is no hope for survival.<p>As I mentioned above, the problem with this is that it screws us in the long term <i>really badly</i>. We end up running like an extremely badly tuned engine, operating at some small fraction of our total possible productivity. We make ourselves less rich than we might otherwise be, we make ourselves <i>less</i> secure because we flirt much closer with the break even point of productivity in a monetary sense, and we make ourselves <i>less</i> happy because we are all abjectly aware of our own precarious condition. I don't have the data for this, but I honestly wonder if cracks in this precarious balance aren't what drove some of this recession we are now in.<p>For what its worth, this is where I look very positively upon the startups of the world. To all of them on HN who are listening, huge props to all of you. Likewise, props to the other companies who have figured this out. You all give me the hope that by serving as a testbed for some of Dan Pink's ideas -- perhaps by necessity --, you push all the people who drag their feet into the better world they are so desperately afraid of.<p><i>sigh</i>. And sorry about the length of this; it would probably take me some time to edit it down to a smaller size, and I'd rather get the ideas out there now.
mrbgty超过 15 年前
The material in this talk doesn't only apply to business. imo, every parent could benefit from considering an angle other than rewards and punishments.
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mixmax超过 15 年前
The guy is an amazing speaker. Look at his body language, his build-up and his timing. A lot of people could learn from that.
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tc超过 15 年前
The talk claims to be about <i>motivation</i>, but his main piece of evidence only points to a link with spontaneous creativity. If you reran the candle experiment but gave the participants the problem statement 24 hours in advance, I would wager that the incentivized group would be more <i>motivated</i> to think through the problem the night before.
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geezer超过 15 年前
Its not just the business world. Most of our academic system is built around carrots and sticks. Exams and tests are the primary basis that determine our academic success. Creativity is the last thing that will help you in a timed exam. You have to get to the correct answer in a short amount of time. It is very mechanical.<p>The same system of measuring competence seeps into the corporate world. Job interviews, especially technical interviews are very similar to the exams, maybe worse.
discojesus超过 15 年前
This kind of stuff that Mr. Pink (someone should invite him out to dinner and find out if he doesn't tip :P) mentioned and guys like Alfie Kohn harp on about is intriguing, but there is one huge hole in the plot that I have never seen them address: The Problem of the Paycheck.<p>The studies that are being referenced lead naturally to the hypothesis "what would happen if I didn't give my employees any kind of artificial incentive at all?" (let's assume that they are all knowledge-work employees, say programmers for example).<p>The studies referenced in the talk and in Alfie Kohn's books suggest that you would see an increase in productivity, since that pesky, harmful incentive has moved out of the way.<p>Common sense (and experience, should anyone be foolish enough to actually try it) suggests that your workers will simply walk.<p>So while I think there is a lot of valuable insights to be gained from these experiments (e.g. people work like hell when something has meaning for them - see the works of Viktor Frankl for more on this), I think there's too much of a tendency to oversimplify and say "incentives are bad, mmkay?"
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marc28443超过 15 年前
This might be the most annoying TED speaker ever (come to think of it, the only one).<p>He might have something valuable to say but his voice and attitude are just too aggravatating to keep listening.
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mitko超过 15 年前
It explains very nicely the average case. For people like the HN or TED audience and Google employees autonomy could be really effective motor. Yet among them there could be some individuals that really work better given carrot and stick.<p>I think one nice example in which autonomy works really well is academia. Neither there are big salaries for professors, nor they are dependent of a boss (in case they got tenured).
dasil003超过 15 年前
There's another problem no one has raised here, which is the problem of recruiting the best people. If you have the most exciting business, sure you can recruit great people. But for a lot of important-yet-boring businesses, incentives are the only place you can compete. So do you sacrifice your current employee's productivity or your recruiting potential?
llimllib超过 15 年前
Counterexample: the netflix prize.
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philfreo超过 15 年前
I thought this was great. I typed up a few summary notes that I can refer back to on it: <a href="http://philfreo.com/blog/interesting-ted-talk-on-motivation/" rel="nofollow">http://philfreo.com/blog/interesting-ted-talk-on-motivation/</a>
rodyancy超过 15 年前
When he mentioned the experiments where monetary reward is shown to stifle creative problem solving, it made me think of the frequently quoted advice: do what you love and the money will come. I wonder if there is a link there?
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ryanwaggoner超过 15 年前
Does this apply to goals you set for yourself? I've always been very goal-oriented, and I record and track my goals. I review and adjust them as I go, to try and avoid becoming a slave to some decision I made five years ago, but are goals still likely to end up blinding you to creative possibilities because you're too focused on what you already see?
feverishaaron超过 15 年前
CEOs and analysts/associates at our fine US financial institutions are probably going to be a little miffed by this talk.
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10ren超过 15 年前
relation to hackers (esr) <a href="http://www.catb.org/~esr/writings/cathedral-bazaar/homesteading/ar01s19.html" rel="nofollow">http://www.catb.org/~esr/writings/cathedral-bazaar/homestead...</a><p><a href="http://www.gnu.org/philosophy/motivation.html" rel="nofollow">http://www.gnu.org/philosophy/motivation.html</a>