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London’s Legendary Taxi-Driver Test Puts Up a Fight in the Age of GPS

122 点作者 jaynos超过 10 年前

16 条评论

jes5199超过 10 年前
GPS routing is awful compared to a person who knows their way around a city.<p>Uber drivers in hilly cities like San Francisco never, ever think to avoid climbing right up and down the steepest hills - the algorithms don&#x27;t tell them not to, there&#x27;s no <i>traffic</i> and it&#x27;s not a low <i>speed limit</i>, it just sucks for other reasons.<p>I had a driver last week who had never heard of Valencia St, and then misunderstood the GPS voice and accidently got on the freeway, getting us stuck in cross-bay traffic for 20 minutes just trying to get to the next exit. Of course I rated that ride 5 stars, because I&#x27;m not actually a psychopath ( <a href="http://www.forbes.com/sites/jeffbercovici/2014/08/14/what-are-we-actually-rating-when-we-rate-other-people/" rel="nofollow">http:&#x2F;&#x2F;www.forbes.com&#x2F;sites&#x2F;jeffbercovici&#x2F;2014&#x2F;08&#x2F;14&#x2F;what-ar...</a> )<p>It&#x27;s going to be a long, long time before we put anything approaching the depth of information that years of experience brings into our algorithmic routing systems. And startups are structurally disincentivized from trying to, anyway.
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goatforce5超过 10 年前
Several times I had London cabbies stop the fare meter when I showed them (the same) short cut near where I lived.<p>&quot;No, don&#x27;t go to the lights, turn down this lane!&quot;. All of them had their brains explode that there was a better way that saved about 200 meters and 30 seconds of travel.<p>I&#x27;m not sure if there&#x27;s an (unwritten?) rule that you get the rest of the fare for free if they&#x27;re taking you a long way, but there was no resentment from them. All of them were incredulous there was a better way to do it.<p>(Just looked at Streetview. There&#x27;s nothing special about that lane that should make it a big secret. I guess it must have been No Entry&#x2F;One Way&#x2F;something and changed recently before my journeys.)
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rbobby超过 10 年前
The &quot;knowledge&quot; is a very valuable skill&#x2F;infoset. The actual driving and interacting with customers is much less valuable. So maybe the way forward is to separate the two skills.<p>Folks with the &quot;knowledge&quot; could act as centralized route planners. The can provide many more routes in the time they could drive one (i.e. a single cabby driving might do 1 call every 20 minutes... but could easily do 10 route plans in the same time).<p>Essentially when someone asks the minicab driver &quot;take me to X&quot;, the driver relays this information to a black cab driver at a desk who sends back a custom route. With GPS to identify the starting point and VOIP (via wireless) this could be as easy as a driver using a traditional radio (press the mike button, speak the destination, and viola the route appears on a dash mounted map along with spoken instructions).<p>Very much like the existing examination question&#x2F;answer format.<p>Maybe you would also need to rotate the route planners out as drivers 1 week out of 4 so they keep up with the &quot;knowledge&quot;.
mtalantikite超过 10 年前
Here in Brooklyn car services seem to have lost the ability to navigate the city in just a few years. You used to be able to call a car service, have a car show up in 5 minutes, and they&#x27;d get there with just the cross streets.<p>Now most often the first question is &quot;what&#x27;s the address so I can put it into my GPS&quot;, even with metered cabs. I&#x27;ve been yelled at for asking to take routes that the GPS doesn&#x27;t suggest, even though I know at 3pm on a Tuesday we shouldn&#x27;t be on the BQE. Or there&#x27;s construction on Flatbush and we should go around it.<p>I don&#x27;t think we need a test quite like London&#x27;s, but basic knowledge of neighborhoods and major intersections should be required. At least until we get those self driving cars that can optimize routes in real time.
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macieka超过 10 年前
Even though in London black cabs are significantly more expensive than uber x, they are a much better experience. I often order an Uber in the pretty busy area of Soho, only to stare at the app for 10 minutes as my driver turns into dead end streets time and time again trying to get to my location. I don&#x27;t really understand why this is happening, because they usually have both a separate GPS and the uber app that should display driving directions.<p>Black cab drivers know so much more about the city it&#x27;s not even a contest. I have almost totally switched to using Hailo in London for that reason.
IvyMike超过 10 年前
Reading the article, I can&#x27;t help but think that a GTA&#x2F;CrazyTaxi street-accurate video game based on this test would be amazing.
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bmsleight超过 10 年前
Check out the run calling halfway down the article (Matt McCabe “calls-over” a long run)
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igonvalue超过 10 年前
I thought the coolest fact about the Knowledge is that it actually induces observable physical changes in brain anatomy.<p>&gt; She has discovered that the posterior hippocampus, the area of the brain known to be important for memory, is bigger in London taxi drivers than in most people, and that a successful Knowledge candidate’s posterior hippocampus enlarges as he progresses through the test.<p>It seems that, like most things, there might be a tradeoff involved. According to this paper[0],<p>&gt; However, they were significantly worse at forming and retaining new associations involving visual information. We consider possible reasons for this decreased performance including the reduced grey matter volume in the anterior hippocampus of taxi drivers...<p>[0] <a href="http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2670971/" rel="nofollow">http:&#x2F;&#x2F;www.ncbi.nlm.nih.gov&#x2F;pmc&#x2F;articles&#x2F;PMC2670971&#x2F;</a>
conorh超过 10 年前
I would take a London taxi for the same reason that I&#x27;d read a paper book, for the experience, not for the result. The Knowledge is such a wonderful anachronism, and I hope that it can co-exist in some form with new services such as Uber and Lyft, but outside of protectionism I can&#x27;t see any reason why it should - technology is nearly good enough now to replace it, and in some cases probably better. If it does continue to exist I can&#x27;t imagine that market for people with the Knowledge will be enough to support the number of London taxi&#x27;s that are on the streets now.
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nwp90超过 10 年前
A lot of people seem to miss the point that the Knowledge also acts as a deterrent to bad behaviour by proper cabbies - they have too much invested in their license to be likely to throw it away lightly.
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jively超过 10 年前
London Black cabs are overpriced, and there&#x27;s no market check that stabilises price, as much as I respect the institution of &quot;The Knowledge&quot;, you are still bound by the need to trust your driver, and many are just opportunistic.<p>The Knowledge may make for better navigation, but as a customer, the amount of times it actually comes in useful (road works, accident, awkward route) is very low, 90% of journeys are straightforward.<p>It certainly doesn&#x27;t justify the 50%-100% price increase for the privilege of hailing the cab on the street vs. by pre-booking, especially when most of the time the route you are taking is short (no Londoner in their right mind would use a black cab for a long journey, unless they have money to squander or it&#x27;s so late at night that you&#x27;re desperate)<p>The likelihood of getting any real value out of the knowledge when taking a cab in London is very low, and the fact I need to pay for idling in traffic with an un-capped fare potential on top of jacked rates just makes for a terrible proposition.<p>As a consumer, there&#x27;s just no value in that, and Black Cabs need to evolve or compete themselves back into relevance, bring on Uber, Lyft, Wheel and any other newcomers.<p>Source: 14 years of being a grumpy Londoner.
Evolved超过 10 年前
I&#x27;m a fan of the 3 yes&#x2F;no question survey. It doesn&#x27;t take much longer than rating 1-5 unless you want to add comments.<p>Would you use our service again?<p>Was there anything we could have done better? (+comment)<p>Would you recommend us to your friends and family?<p>Also, let&#x27;s not forget how <i>people</i> sometimes lose their ability to be objective when they&#x27;re upset which may manifest itself in the form of a less than 5 star rating for a driver that made 1 small error or said something innocuous that we took offense to.
solistice超过 10 年前
Having lived for some time in Beijing, where a &quot;black cab&quot; is a slang term for an unmetered private cab or metered cabs running with the meter off, reading the part of the article detailing &quot;black cab advocacy&quot; and &quot;black cab protests&quot; turned into more of a mental challenge than I would like to admit.
chuckcode超过 10 年前
As automatics routing software takes into account the extra information of traffic history with real time existing traffic conditions computers will do just as well or better than &quot;The Knowledge Boys&quot;. Currently local experience with traffic is very useful, but as that information becomes available electronically and much more comprehensively the playing field will tilt even more to automated analysis. UPS already uses their combined driving history to save millions of man hours and millions of tanks of gas[1]. I have to imagine that Google and others can do even better with all of us implicitly telling routes and existing traffic conditions. Be interesting to know if Google is doing a&#x2F;b testing with their routes in maps like they do with their website UI.<p>[1] <a href="http://www.bloomberg.com/news/2013-10-30/ups-uses-big-data-to-make-routes-more-efficient-save-gas.html" rel="nofollow">http:&#x2F;&#x2F;www.bloomberg.com&#x2F;news&#x2F;2013-10-30&#x2F;ups-uses-big-data-t...</a>
dkopi超过 10 年前
Infamous would be a much better description than legendary.
piyush_soni超过 10 年前
I wouldn&#x27;t be surprised if they gradually start losing cab drivers.