My domain, Giraffelist.com was registered at Nameterrific.com a reseller of ENOM.<p>Nameterrific has "sunset" however it did not transfer its domains, and keeps running its half baked dashboard. No renewal emails were sent. Renewal is currently not functioning (They charged my paypal account for two more years, but the domain still shows as expired even though the invoice shows as paid).<p>No response on their support line or email. I tried to contact the founder through Facebook, Google Plus, Email - but no response there either.
I contacted Enom but they say they can't do anything since the reseller is listed as active.<p>What can I do?
Someone I know recently had a similar problem and contacted ICANN. He was then referred to a local company that handles these kind of problems. He had to provide some ID in order to prove domain ownership. Once that was done he received the authorization codes for the domain transfer.