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The Gervais Principle, or The Office According to "The Office"

307 点作者 mcdoh超过 15 年前

14 条评论

boredguy8超过 15 年前
This is the first blog post that's ever been good enough that I donated to the author merely for having written it. Both brilliant textual analysis and insightful social commentary - definitely worth the read.<p>Or maybe I'm just constructing my delusional world to justify having spent $3 on a public blog post!
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incandenza超过 15 年前
This is a pretty amazing analysis.<p>I think a lot of really talented engineers in Silicon Valley fit into a kind of hybrid category I might call 'loser with sociopathic tendencies' (gotta love these terms--hey, I didn't invent them, I'm just following the article). Although they deliberately choose to remain at the 'loser' level in terms of the org chart, they have a 'sociopathic' level of awareness of how the business operates (maybe from being an early employee or founder of previous startups). They're never truly comfortable at the 'loser' level, but maybe not willing or capable of making a move to the 'sociopath' level, and consciously avoid the 'clueless' level (which I think they eventually enter anyway, even if they avoid becoming managers, by entering some kind of 'emeritus' engineering position).<p>The article suggests that Toby might be in this category, which I didn't think fit at first, but maybe it does--this type of person seemed to me to generally be laconic, cultivated a high degree of irony about the nature of the organization and their role within it, and usually carried an 'escape plan' as a prominent part of their mental outlook (based on either past actual or future fantasized stock option earnings) --all quite similar to the Toby character.<p>I also think there's a type of person who views anyone at the 'sociopath' level as being inherently morally corrupt, and therefore preemptively excludes him/herself from ever reaching that level, even if they'd otherwise be capable of it. I don't think this is a correct view; the 'sociopath' type may just be the type of person who is more willing to face the full reality of how the business is run and make tough decisions that involve firing and so on. For example, even in the show I don't think the David Wallace character is portrayed as being particularly corrupt. Ryan, on the other hand, is purely selfish and greedy for power--but this actually causes him to fail at the higher levels (which I think often happens in real life as well).<p>(By the way, in case it's not obvious, I'm trying to use these terms in the sense they're defined in the article--I don't mean them to be truly pejorative to anyone operating at any of these levels.)
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gamble超过 15 年前
"The simple reason is that if you over-perform at the loser level, it is clear that you are an idiot. You’ve already made a bad bargain, and now you’re delivering more value than you need to, making your bargain even worse."<p>I'm surprised this post is so popular on HN. Isn't working for a startup - pouring your time into someone else's company for below-market wages and some piddly fraction of a percent in equity - basically the definition of cluelessness, according to the author?
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keeptrying超过 15 年前
This is just the most amazingly accurate description of working in a corporation that I have ever read. This is mindblowing. Simply amazing. The one thing that I think he may have missed is that people do go from clueless-loser to checked-out loser. Amazing amazing amazing.<p>I've been aware of this for a long time as I do work in a BigCorp but I've never seen it written down so well. Amazing.
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chops超过 15 年前
Google Cache, since the site isn't responding for me:<p><a href="http://74.125.95.132/search?q=cache:7rjRSf4HfywJ:www.ribbonfarm.com/2009/10/07/the-gervais-principle-or-the-office-according-to-the-office/+the+gervais+principle&#38;hl=en&#38;client=firefox-a&#38;gl=us&#38;strip=1" rel="nofollow">http://74.125.95.132/search?q=cache:7rjRSf4HfywJ:www.ribbonf...</a>
RevRal超过 15 年前
<i>MacLeod’s “Loser” layer had me puzzled for a long time, because I was interpreting it in cultural terms: the kind of person you call a “loser.” While some may be losers in that sense too, they are primarily losers in the economic sense: those who have, for various reasons, made (or been forced to make) a bad economic bargain: they’ve given up some potential for long-term economic liberty (as capitalists) for short-term economic stability[....]The good news is that losers have two ways out, which we’ll get to later: turning sociopath or turning into bare-minimum performers.</i><p>That makes all kinds of crazy sense.
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ajju超过 15 年前
I have never read a more apt description of large organizations or a better deconstruction of a tv show. The author should turn his incisive intellect onto startups next (although I don't know of any "The Office" like shows to aid his analysis)
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Harj超过 15 年前
i've never felt as happy about not working in a large organization as when i finished reading this
lionhearted超过 15 年前
It gets this half-right/half-wrong:<p>&#62; While some may be losers in that sense too, they are primarily losers in the economic sense: those who have, for various reasons, made (or been forced to make) a bad economic bargain: they’ve given up some potential for long-term economic liberty (as capitalists) for short-term economic stability.<p>Halfway with the author so far. Generally, being salaried is a bad economic bargain for people with the self-discipline and perseverance to go off on their own. There's other reasons it can be good - a friend of mine is a business consultant that's really good, really brilliant, could definitely run his own shop. But he makes decent enough coin and loves his work and coworkers, and said he doesn't want to deal with the highs and lows of self employment. He's trading off lifetime net income, most definitely, but maybe he's happier? I keep trying to convince him to do some kind of entrepreneurial project with me and failing, but maybe someday. He certainly is extremely happy.<p>But anyway, I'm still with the author mostly. Next point:<p>&#62; Traded freedom for a paycheck in short. They actually produce, but are not compensated in proportion to the value they create...<p>This is sometimes true. If your work isn't set on incentives, then you aren't compensated in proportion to the value you create. This relates to the above: If you want lifetime net income, look to get compensation tied to incentives as closely as possible.<p>Being self employed and only getting paid for performance gets you there the fastest, but that doesn't only mean you only make more money! Some months you work very hard, and have LESS money at the end of the month for your troubles. This sucks quite badly when it happens.<p>&#62; ... (since their compensation is set by sociopaths operating under conditions of serious moral hazard).<p>And herein lies the author's mistake - the reason people aren't compensated accordingly to their production is that it's incredibly hard to judge production. Jack Welch, one of the better HR people of all time, said he only got 2/3rds of his hiring decisions correct at the very end of his tenure and peak of his skills at GE.<p>The person who holds back the coin from the productive salaried employee is not his boss or the company owner. It's the unproductive salaried employee. Great companies recognize highly productive people and try to compensate and reward them accordingly, but production is notoriously fickle and variable.<p>Bosses and especially owners don't scheme to keep pay for productive people down - they <i>want</i> to pay stars, because they want to retain their stars. And if a competitor isn't paying their stars, they'll happily give them a raise and a signing bonus for jumping ship. It's just that it's so damn hard to evaluate who <i>really</i> is producing. The guy that produces 10x the normal amount of production for his job isn't having his pay thwarted by any "sociopaths", he's having it thwarted by colleagues who shuffle papers, schedule meetings, and make themselves appear busy while producing nothing of value.<p>There's reasons (primarily stability, but others too) to stay in this arrangement, but if you want to maximize your net income, you need to move to a way where you get paid based on what you produce, and be willing to accept the swings and bad things that come with that. That's easy to do in measurable fields like sales. To do it in a more intangible field you might have to open your own company.
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balding_n_tired超过 15 年前
"Protestant Ethic will-to-power".<p>Was that the wind in the weatherstripping, or Nietzche's ghost howling?
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netsp超过 15 年前
Darwin has contributed so richly to our metaphysical vocabulary.
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alecco超过 15 年前
A great movie on corporate darwinism:<p><pre><code> The Method (2005) Spain/Argentina http://www.imdb.com/title/tt0427582/</code></pre>
allenbrunson超过 15 年前
i tried to read this, since so many of you seem to like it. i couldn't make myself read more than two or three paragraphs before i had to give up.<p>i am really surprised this is popular amongst this particular group of entrepreneurs. i think if you have to put this level of thought into how crappy your workplace is, you should have quit years ago.
known超过 15 年前
You weren't meant to have a boss <a href="http://paulgraham.com/boss.html" rel="nofollow">http://paulgraham.com/boss.html</a>