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Amazon Home Services

341 点作者 theatraine大约 10 年前

24 条评论

brudgers大约 10 年前
I don&#x27;t think this is game changing. Home Depot and Lowe&#x27;s are already in that space and they haven&#x27;t changed it. The reason is that construction is refactoring and debugging much of the time.<p>Typical houses are built on the LAMP stack, not Rails. A lot of configuration and many of the conventions embodied are Rick &#x27;s and Rick ain&#x27;t around. There are lots of corner cases built into any structure, and clean quick and straightforward pricing models by necessity come with lots of caveats. There&#x27;s often a reason a light switch needs replacing that&#x27;s bigger than just swapping out a part. The old one is still there because replacement was nasty work.<p>Throw a retail model at this and people expect refunds just because. I no-shit-know someone who had no problem taking back fresh from the ground annual flowers to Home Depot at the end of the season for a refund. The fact that new waste pipes won&#x27;t work that way is why contracts matter. Good plumbers are busy and paid well, Amazon can&#x27;t Uberfy them. It&#x27;s not a commodity skill like driving a clean late model car. Sawzalls are involved and expert experienced judgement is required. They&#x27;d do better with web developers because they would nit have to solve the locality problem.
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MCRed大约 10 年前
Remember Amazon Menus? (Scanned menus of local restaurants) Remember Amazon Movie Listings? Remember the &quot;drone delivery&quot;? (It makes no sense on the face of it, and will never happen. But it was a big press release.) Remember Amazon scanned catalogs (eg: Mail order catalogs selling things in competition with Amazon, that you could search) Remember A9? (Amazon&#x27;s answer to google, biggest mainstream mention was being used as a verb once on The OC in 2006ish.)<p>Amazon makes dozens of &quot;products&quot; every year, to do press releases, to sell more Amazon stock&#x2F;keep the stock price high. Most of these products never become real.<p>Even AWS was a fake product-- they claimed it was &quot;the infrastructure that ran Amazon.com&quot;, which was a straight up lie. (I worked for the company at the time.) All they had was S3. This product stuck to the wall and grew and became a real product over time, and so they backfilled.<p>This strategy works for them because when something disappears (remember google glass? Yeah, it really is gone, it made no sense to begin with, but they won&#x27;t admit it) .... nobody remembers it.<p>Amazon wasted so much time on nonsense. We had 4 reorgs a year and a lot of chaos because they were constantly spinning up random teams for BS initiatives -- many of whome were nothing more than a press release.<p>I&#x27;m not saying this is wrong (except the dishonesty about AWS)...just that Amazon announcing a product doesn&#x27;t mean Amazon will be providing that product.
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nabaraz大约 10 年前
I thought having local service providers would be cheaper. So I compared some of their prices with Walmart and Best Buy.<p>TV Wall Mounting (my won mounting bracket): Amazon: $229, Geek Squad: $149.99<p>Tire installation Services (2 tires): Amazon: $69, Walmart: $12 each<p>Car Stereo Installation: Amazon: $120, Best Buy: $64.99<p>I think there is a large market for local listings (e.g. Angies List, Groupon Local etc) but their prices are way too high.
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thomasfoster96大约 10 年前
Amazon can now let me hire a goat herder[0] to get my lawn eaten down. Is there anything they can&#x27;t sell?<p>[0] <a href="http:&#x2F;&#x2F;www.amazon.com&#x2F;dp&#x2F;B00UBYDXXQ&#x2F;ref=vas_sf_GoatGrazing" rel="nofollow">http:&#x2F;&#x2F;www.amazon.com&#x2F;dp&#x2F;B00UBYDXXQ&#x2F;ref=vas_sf_GoatGrazing</a>
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dangrossman大约 10 年前
Looks like they took all the contractors offering home service deals through Amazon Local (which has been running for 4 years in 36 states) and turned it into a service menu instead.<p>Which is genius.<p>I&#x27;ve gotten a leaking toilet fixed, leaking roof inspected and patched, garage door springs replaced, and a noisy heater tuned up at fixed prices by buying &quot;deals&quot; for them through Amazon Local when I needed something done.<p>The experience is a million times better than finding a new contractor in the yellow pages for all these kinds of jobs. So many of them now charge a &quot;service call fee&quot; just to come out and do a quote, and won&#x27;t quote even simple jobs over the phone. If their quote is too high, you&#x27;ve just thrown away money (and wasted half a day) without getting the problem fixed.<p>I am super enthusiastic about what Amazon&#x27;s doing here and hope they stay in this market. Looks like I&#x27;ll finally be putting in that exhaust vent in the bathroom that doesn&#x27;t have a vent hole cut.
roneesh大约 10 年前
Right now I work in the largest company in this field, Sears Home Services. And we&#x27;re moving to Seattle... so this should be interesting!<p>I think anyone&#x27;s first thought when Amazon gets into a business is that it&#x27;s dominance is inevitable. Not so sure in this case, I&#x27;ve made tons of marketing pages just like this, hardly a guarantee of success. They&#x27;ll have to do the hard work of convincing people they can provide quality service. You can&#x27;t just return a home renovation if it goes wrong.
gchokov大约 10 年前
Really hate when web sites assume you live in the US. Don&#x27;t make me click around menus and finally ask for US Zip code (And don&#x27;t assume Zip codes have 5-digits only).
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TorKlingberg大约 10 年前
The is certainly space for a &quot;Uber&#x2F;Airbnb for home services&quot;, but I am not sure Amazon will be it. What startups are in this space, and do they have any traction?
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adventured大约 10 年前
Given the price that Angie&#x27;s List is trading at - $370m market cap on $315m in sales - I&#x27;m surprised someone like Amazon doesn&#x27;t just acquire them to jump start a business like this.
cyberjunkie大约 10 年前
I think as an idea, it&#x27;s great and there has to be a large market for it.<p>Of course, I&#x27;m in India and I personally might opt for a service like this. There are some startups here but noone of the size and &#x27;integrity&#x27; as Amazon.<p>I&#x27;m not sure about the old-school family type people who&#x27;d rather go to a local plumber, or carpenter to get their work done.
pjc50大约 10 年前
I first thought this was going to be &quot;AWS for your home server&quot;, and then of course I was disappointed.
dangravell大约 10 年前
It&#x27;s interesting but I don&#x27;t understand what problem this solves, at least in the area of home improvement.<p>The problem in this area is finding someone you trust and is competent. I don&#x27;t see how this solves that.<p>For lower skilled work I guess there might be something here.
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sac2171大约 10 年前
For a second I believed this was an april&#x27;s fools joke due to:<p><a href="http:&#x2F;&#x2F;www.amazon.com&#x2F;Amazon-Home-Services-Hire-Grazer&#x2F;dp&#x2F;B00UBYDXXQ&#x2F;ref=lp_11161984011_1_1?srs=11161984011&amp;ie=UTF8&amp;qid=1427746726&amp;sr=1-1" rel="nofollow">http:&#x2F;&#x2F;www.amazon.com&#x2F;Amazon-Home-Services-Hire-Grazer&#x2F;dp&#x2F;B0...</a>
iblaine大约 10 年前
Amazon seems like the Walmart of internet services. Amazon will find a niche that is profitable then, drive down the margins in that sector and bankrupt companies in its wake.
jebblue大约 10 年前
This is cool, my wife saw a report on one of the morning talk shows and mentioned it. Glad to see a reputable company (Amazon) who knows the consumer and how to deal with lots of small businesses is going to be a goto point for sourcing home project help.
amelius大约 10 年前
It looks like if there is any company that can pull off a service like &quot;magic&quot;, it will be Amazon instead.
gesman大约 10 年前
Do they offer IKEA furniture assembly services?<p>This usually is a torturous process.
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ank_net大约 10 年前
Amazon is a company which has no clear vision...
evlapix大约 10 年前
I had attempted to bring a product like this to life a while back: <a href="http:&#x2F;&#x2F;gigyard.com&#x2F;" rel="nofollow">http:&#x2F;&#x2F;gigyard.com&#x2F;</a><p>Maybe I should re-visit it.
jscheel大约 10 年前
Exactly what zipcodes DO support goat grazing?
grok2大约 10 年前
Goat Grazing? Maybe targeted for April 1?
golergka大约 10 年前
I don&#x27;t remember when I last saw an ad so badly shot. Seems like any typical VC-backed startup that would appear on HN would do a better job.
buildops大约 10 年前
2 days early for April Fools
obvio171大约 10 年前
Mechanical Turk for your house, soon to be replaced by real AI. Everyone wants to be the next plantation owner.