Ask HN: We made a helpdesk and feedback community. Would you use it?

1 点作者 Helprace大约 10 年前

Do you see any benefit in providing a feedback community (crowd-sourced support) together with a help desk (private support) for your brand?

1 comment

Helprace大约 10 年前

See <a href="http://support.helprace.com" rel="nofollow">http://support.helprace.com</a> for demo.<p>What is your initial impression of what you see?<p>Are you encouraged to create a new account?<p>Would you sign up for a free trial of this type of service? Why/why not?