I'm running a SaaS but I notice that people ask the same questions or have similar problems. I want to publish these questions and solutions so that other customers can just refer to that.
Forum != Knowledge Base...<p>For forums, take a gander here:
<a href="https://news.ycombinator.com/item?id=9410250" rel="nofollow">https://news.ycombinator.com/item?id=9410250</a><p>For a Knowledge Base something like Zendesk or many of the options out there...
<a href="https://www.zendesk.com/self-service/" rel="nofollow">https://www.zendesk.com/self-service/</a>