Cheap Package Design Tricks People Into Dropping Motorola Droid On Floor

Donald Norman frowns, sir!<p>Edit: Do people just not know who Donald Norman is? Here: <a href="http://en.wikipedia.org/wiki/Donald_Norman#Partial_bibliography" rel="nofollow">http://en.wikipedia.org/wiki/Donald_Norman#Partial_bibliogra...</a><p>He wrote "The Design of Everyday Thing".

It sort of reminds me of a video I saw when the original iPhone came out: <a href="http://www.youtube.com/watch?v=0jgYdtBn-8w" rel="nofollow">http://www.youtube.com/watch?v=0jgYdtBn-8w</a><p>I know packaging looks nice and presents the device well, but I think it should be first priority to make sure people can open the thing without dropping it. The iPhone literally requires you to let the bottom part of the packaging fall a bit while you hold on to the top part.

<i>sigh</i> Everything is a conspiracy to the Consumerist isn't it?

I'm not disputing the design of the package but I'm wondering how this is happening to so many people? When I got the droid the Verizon employee took it out of the box, activated it, configured it, and a few other things. They also handed me the phone. Is it possible to do this by mail?