Actual article here: <a href="http://andrewchenblog.com/2009/11/25/product-design-debt-versus-technical-debt/" rel="nofollow">http://andrewchenblog.com/2009/11/25/product-design-debt-ver...</a><p>Real reason websites look so ugly, not mentioned in article: browsers don't use good typesetting algorithms in order to keep reflow speeds high. (Compare TeX to a Word document or a browser page rendering. Yech.)