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Running a startup? Ask for feedback instead of money

5 things businesses should learn from the lemonade boy

It's time for your business to quit Facebook

Contrary to Popular Belief, Video Didn't Kill the Radio Star

Tread carefully: How not to drown in the “sea” of social media

Facebook and Twitter got the keys to your house

Ask for feedback instead of money and you'll be successful

Customer life cycle is an outdated concept. Now it's a journey

Why Santa Claus Is a Big Deal in Ukraine

Startup critique and hope we didn't build something no one needs?

How to make your customers say “YES”

How to build a trustworthy online presence in 3 easy steps

Would you use our customer service app?

Every time you “growth hack” a marketer facepalms

Doesn't feel “just right”? One size help desk doesn't fit all small businesses

Feel bad about badmouthing companies? They don't feel bad about ignoring you

Would you use a customer service startup for Your startup?

Crashing a paid conference, easily