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Switching from Sketch to Figma

What we look for when we hire designers at Intercom

How much of the average mobile app design is text? 36%

Switching from Sketch to Figma

Alan Kay: “How to Invent the Future”

Get web, mobile web, and app analytics all in one place

The Dangers of Being Too Hard on Yourself

Blameless Post Mortems and a Just Culture (2012)

Compassionate UX

Dear Tech, You Suck at Delight

The Pain with No Name

Don't create urgency. Create purpose

How Product Managers Can Trust Their Teams

Open Letter to Women in Design

Using GIFs as a Design Material

If too many users are wrong, it's probably your fault (2011)

Silicon Valley Unicorn Obituaries

Business Town: What Value-Creating Winners Do All Day

Complexity is the Adversary

8 Days in North Korea

The Tragic, Forgotten History of Zombies

Watch how measles spreads when kids get vaccinated–and when they don't (dataviz)

Escape from Mercator Maps

The UX Design of Back to the Future

What My Uterus Can Teach You About Being a Tech Leader

The Case Against User Interface Consistency [pdf]