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Ranking Software Applications by Customer Satisfaction

iPage is a predatory company that exploits vulnerable customers.

We talked to 1,259 users of live chat software. Here's what we found.

Show HN: I talked to 917 ecommerce software users. Here's what I found.

We talked to 811 users of online store builders. what we learned

Emailing SaaS companies to test support time

Show HN: In-Depth Guide to Choosing a Website Builder

The Genius Who Missed Silicon Valley's Biggest Breakthrough

The Genius Who Missed Silicon Valley's Biggest Breakthrough

Business books are like romance novels– they're all about fantasy.

E-Commerce: Convenience Built on a Mountain of Cardboard

All Startup Advice Contradicts Itself