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The Web Is a Customer Service Medium (2011)

The Founder’s Null Hypothesis

New Clues to Ceres' Bright Spots and Origins

A Beginner's Guide to Nootropics

iOS Onboarding Without Signup Screens

So What Exactly Is a Light Field Volume?

The Impact of a Startup's Location on Its Ability to Raise Capital (2014)

The Swayze Effect

No Matter What They Tell You, It's a People Problem (2008)

It's time to secure your Amazon account with two-factor authentication

Tips for YC Interviews

How to ask for advice

Why Decentralized Identity Matters

Why Decentralized Identity Matters

Using Vaporware to Validate a Product Idea and Generate Demand for Your Startup

Deep Learning Robot Takes 10 Days to Teach Itself to Grasp

The Age of the Cockroach

Right on Target: Foursquare Accurately Predicts iPhone Sales

Dealing with Bad Apples (2008)

Etsy Welcomes Manufacturers to Artisanal Fold

Why It's Safe for Founders to Be Nice

A hitchhiker’s guide to product management

Dawn Sends Sharper Scenes from Ceres